Changing your password

The Account button does not work. Use the password reset flow instead.

1 min readChecked 27 Jul 2026Account, data & privacy
Known gap

This article describes something in the app that is missing, partly built, or advertised elsewhere and not actually available. It says what happens today and how to get the outcome by hand. Everything of this kind is listed on known gaps.

Account → Account → Update does nothing when you click it. The field and the button are on the page, but the handler behind them was never connected.

That is a real defect, not a permissions issue, and it is on our known gaps list.

What to do instead

Use the password reset flow. It works, and it does not care whether you remember your current password:

  1. Sign out, or open the sign-in page in another tab.
  2. Choose Reset password and enter your email address.
  3. Follow the emailed link and set the new password.

Full steps are in resetting a forgotten password.

It is more steps than it should be. It is also genuinely secure — a reset link sent to your mailbox is a stronger check than a form that trusts an already-open session.

Why we are not hiding the broken button

We could remove it and say nothing. We would rather tell you it is broken and give you the working route, because someone who clicks a dead button three times and gives up ends up thinking the whole app is unreliable.

It will be wired up. When it is, this article changes.

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