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53 articles across 8 topics — charts and calculation, billing, your data, and a plain list of the things we know are not working yet.
Plans & billing
Free, Plus and Pro comparedWhat each plan costs and exactly what it opens.How to upgradeWhere the upgrade page is, what happens at checkout, and when access opens.Managing or cancelling your subscriptionEverything happens in the billing portal. And why the button sometimes seems to do nothing.Invoices and receiptsThey live in the Stripe billing portal. There is no invoice list in the app.Redeeming a codeWhere to enter it, the two kinds of code, and what the error messages mean.Trial codes and gift codes — the important differenceOne asks for a card and starts charging you. The other does not, and lapses silently.RefundsA 14-day window, requested by email. There is no refund button in the app.A payment failed or your card was declinedWhat happens to your access, how many retries you get, and how to fix it.ReferralsThe referrals section is described in full and does not work yet.